Concierge Premium Services

OUR SERVICES

BMA’s Concierge Team is within a Calibre of its Own

At BMA, we provide exceptional concierge services in the Sydney area, ensuring a warm welcome and professional assistance for residents and guests. Our concierges are the first point of contact, and we pride ourselves on offering unmatched customer service, security, and convenience to elevate your living experience.

Our dedicated concierge professionals are meticulously selected for their interpersonal skills, proactive approach, and attention to detail. Whether greeting residents, managing deliveries, or maintaining building security, our team is here to make your life easier.

Convenience & Lifestyle Services

Receive and manage deliveries and packages
Handle dry cleaning drop-off and pick-up
Arrange and oversee flower deliveries
Maintain the Key Log and Parcel Log
Provide weekly Concierge Reports (CR)

Personalised Assistance

Warmly welcome residents and guests
Provide local knowledge and recommendations
Assist residents with bags and shopping
Open doors and call lifts
Book taxis and arrange transportation
Make reservations for residents
Refer residents to cleaning services

Security & Access Control

Restrict access to unauthorised individuals
Maintain the Daily Occurrence Book (DOB)
Manage the Move-in and Notice Diary (MIND)
Maintain building safety and assist the Building Manager

At BMA Concierge Services, we understand the demands of a busy lifestyle. Our flexible and professional team is committed to ensuring that residents feel safe, supported, and at home. Let us take care of the details so you can enjoy effortless living.